You can transfer money to another Indue or Traditional Credit Union (TCU) enhanced IM account and make BPAY payments from your enhanced IM account. Please call the SmartCard eIM Hotline on 1800 252 604 for support.
You will not be able to make EXTERNAL transfers to another bank account that is not an Indue or Traditional Credit Union (TCU) enhanced IM accounts. If you need to make an EXTERNAL transfer (e.g. to a BSB and Account Number to pay your rent or tradesman) you will need to call Services Australia on the SmartCard eIM hotline on 1800 252 604 and they will assist.
Watch the ‘How-to’ video here which explains how to make a TRANSFER.